Unified Communications

   
Voice, video and other UC applications demand a specialist understanding of connectivity in order to guarantee a quality service. Investing in video and communications hardware without investing the time to understand the required connectivity is fruitless. There are also security implications surrounding the use of the internet for such services. These solutions demand ‘quality of service’ as latency and jitter can render the service unusable. NetServices have both a technical and a business-led understanding of these services and are able to consult with you to aid your decisions and pass on our knowledge.

Other additional solutions such as instant messaging, conferencing and web meeting services are also available.

Implementing UC requires a cultural change to the management of your business, as well as a technical change. It introduces new facilities to employees and suppliers and the encouragement of its use in day to day processes is essential. As more of the services are implemented and embraced mobile working and working at home become as efficient as being in the office – if not more so!

The rewards of IP telephony and video conferencing are obvious and we are all aware of the urgency to become more efficient (both environmentally and fiscally). Our technical and service support teams are here to ensure the correct solutions are scoped and optimum performance is maintained.